Video observation visit only for the tests displayed below. Test kits sold separately. Purchase a test kit here.
If taking a test to enter Canada, the Health Canada guidelines allow you to take in home rapid antigen or rapid molecular test when accompanied by a real-time telehealth video observation service with photo ID verification and issuance of a validated lab result. If taking a test to enter the United States, the CDC has similar requirements. AZOVA is affiliated with the above test manufacturers to offer this service. Select the test kit that you have from above and schedule your video observation.
As per CDC guidelines, in home tests must be accompanied by a real-time telehealth video observation service with photo ID verification and issuance of a validated lab result in order to get a certified test result for travel to and from the United States. AZOVA has partnered with the above test manufacturers to offer this service. Select the test kit that you have from above and schedule your video observation. For return travel to the United States, the test must be a SARS-CoV-2 viral test (nucleic acid amplification test [NAAT] or antigen test) with Emergency Use Authorization (EUA) from the U.S. Food and Drug Administration (FDA).
As per CDC guidelines, in home tests must be accompanied by a real-time telehealth video observation service with photo ID verification and issuance of a validated lab result in order to get a certified test result for travel to and from the United States. AZOVA has partnered with the above test manufacturers to offer this service. Select the test kit that you have from above and schedule your video observation. For return travel to the United States, the test must be a SARS-CoV-2 viral test (nucleic acid amplification test [NAAT] or antigen test) with Emergency Use Authorization (EUA) from the U.S. Food and Drug Administration (FDA).
Schedule your video observation call within the timeframe that you need to take your test. Schedule a separate appointment for each person who will be taking a test. All members of your group can join the call together, but each person must have their own appointment registration.
At the time of your video call, you’ll be connected to a proctor who will guide you through the testing process for your test. Open your test kit only after you are in the video call with your test proctor.
Once your test results are ready, AZOVA will dynamically create a COVID Credential™ with your validated results. You’ll receive an SMS and an email link to view your results. You can share your results with anyone who needs them directly from your COVID Credentials via QR code, Credential ID or PDF.
Note: If you are scheduling an appointment on behalf of a dependent, first create your own account and then add your dependent's information on the patient information screen.
United States Requirement*
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We treat your data with respect. The AZOVA platform is HIPAA, PIPEDA, SOC2, HITRUST, and GDPR compliant. We believe that you should be in control of your data no matter what circumstance the world is in. By default, we share only the minimum required information as requested by you or the organization you are sharing with and only with your consent.
You can chat with AZOVA’s Customer Support team for comprehensive support, including help with your account, testing, shipping, and results. We typically respond within 3 minutes or less. Click the messaging icon on the lower right corner of the page to get started.
Talk with AZOVA Customer Support
You can call the dedicated support line using the number below. Please note that wait times may vary depending on call volume.
+1 (844) 692–9682